Please select the location of your most recent visit to our practice.

This survey will take less than five minutes to complete.

 

Please select the survey.

This survey will take less than five minutes to complete.

Doctor [1 of 13]

Provider:
Location:  

1. When you called for an appointment, were you satisfied with the response from the person who answered the telephone?

Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [2 of 13]

Provider:
Location:  

2. When you arrived at the office, did you find the receptionist to be:

Friendly and courteous?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
 
Helpful?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [3 of 13]

Provider:
Location:  

3. How acceptable was the amount of time spent in the reception area and examining room, before seeing the doctor?

Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [4 of 13]

Provider:
Location:  

4. Please check the reason you came to our office (please click all that apply):

Hearing Loss
Hearing Aids
Ringing Ears
Balance Problems
Ear Infection
Tumor
Surfer’s Ear
Other
 


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Doctor [5 of 13]

Provider:
Location:  

5. During your examination, did you find the doctor to be:

Friendly and courteous?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
 
Competent and professional?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
 
Sympathetic and caring?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [6 of 13]

Provider:
Location:  

6. When you saw the doctor, were you satisfied that he/she spent an appropriate amount of time with you, answered your questions, and explained medical procedures and treatments to your satisfaction?

Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [7 of 13]

Provider:
Location:  

7. How satisfied were you with the doctor's diagnosis and treatment recommendations?

Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [8 of 13]

Provider:
Location:  

8. How satisfied are you with the follow-up visit after wearing the new hearing aid(s) in daily life?

Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
N/A
Comments


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Doctor [9 of 13]

Provider:
Location:  

9. How satisfied are you with the fitting of the hearing aid(s) to your ear by the audiologist?

Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
N/A
Comments


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Doctor [10 of 13]

Provider:
Location:  

10. When asking billing/insurance questions, did you find our billing/insurance staff to be:

Friendly and courteous?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
N/A
 
Helpful?
Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
N/A
Comments

Doctor [11 of 13]

Provider:
Location:  

11. Please rate your overall experience with our practice:

Fell far short of my expectations
Partially met my expectations
Met my expectations
Exceeded my expectations
Greatly exceeded my expectations
Comments


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Doctor [12 of 13]

Provider:
Location:  

12. Would you recommend our practice to your friends?

No
Maybe
Yes
Comments


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Doctor [13 of 13]

Provider:
Location:  

13. Please provide any additional comments.

Comments


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